"Enriching the lives of people with intellectual and other developmental disabilities through individualized, community based supportive experiences and opportunities."

Our services are delivered in community based settings and involve our implementation of respectful, honest, ethical and practical solutions to situations.



Independent Services Network 

Independent Services Network is a private Human Services company serving children and adults. The people we serve have developmental disabilities, acquired brain injury, and/or emotional handicaps. The services are delivered in community-based settings.

It is with great sadness that ISN announces the death of Samantha “Sammie” Seper of Concord. Sammie passed away at her home on August 30, 2021 at the age of 33 surrounded by her mother and father who cared for her deeply. We at ISN were very fortunate to have Sammie enrich our lives and show us love for over 10 years. She will be remembered for her sense of humor and the way she lit up any room she entered.  Everyone that came in contact with Sammie felt her compassion by just being in her presence. Sammie was everyone’s friend and enjoyed being around her. Sammie had her fair share of medical issues but she always persevered and took on every new challenge with tenacity and grace. Sammie valued being in program and enjoyed going bowling with friends, doing arts and crafts, and making everyone laugh. She could be known as the Mayor of Concord ISN as she would always make sure everyone knew what they were doing. Sammie always had the best Halloween costumes and both in program and out of program she was the life of the party. Sammie will be deeply missed by her loved ones and will forever hold a special place in our hearts. May God rest her soul.

Sammie’s obituary:



Conflict Free Case Management


ISN’s Case Management Team provides coordination and oversight of services for individuals over the age of 21 with Intellectual & Developmental Disabilities or an Acquired Brain Disorder. ISN works collaboratively and in close partnership with local Area Agencies to offer Conflict Free Case Management to eligible and interested individuals.

At the core level Conflict-free case management (CFCM) requires that assessment and coordination of services are separate from the delivery of services, with the goal to limit any conscious or unconscious bias a care manager or agency may have, and ultimately promote the individual’s choice and independence.

At this time ISN is offering Conflict Free Case Management services to the greater areas of the following counties: Sullivan, Hillsborough, Merrimack & Rockingham. However, we welcome referrals from anywhere in New Hampshire.

Types of Case Management Services Offered:

Traditional Case Management (Individuals receiving: Residential, Day, Supported Employment and/or Community Support Services)

Family Support Case Management – (Individuals living at home with a family member)

Participant Directed & Managed Services (PDMS) Case Management – (Individuals and families living together who manage their own services and budget)

For more information about ISN’s Case Management Services please contact Kaity Ferland:

Email:  ferland@isnnh.com

Phone: (603) 543-4167 ext. 210






Independent Services Network headquarters is located at 309 Pine St., Manchester, NH 
mailing address: P.O. Box 1111, Manchester, NH, 03105
phone (603) 644-3544, fax (603) 644-1066


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